1. Introduction
This Privacy Policy outlines how Towing Service collects, uses, discloses, and protects your personal information in accordance with the Australian Privacy Act 1988.
2. Personal Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, address, email address, phone number.
- Vehicle Information: Vehicle registration details, make and model.
- Payment Information: Credit card details and billing information.
- Other Information: Any additional information you provide us during your interactions.
3. How We Collect Personal Information
We collect personal information through various means, including:
- Direct interactions with customers (e.g., when you book our services).
- Online forms on our website.
- Communication via email or phone.
- Third-party service providers (e.g., payment processors).
4. Use of Personal Information
We use your personal information for the following purposes:
- To provide towing services and manage bookings.
- To communicate with you regarding your service requests.
- To process payments and manage accounts.
- To comply with legal obligations.
5. Disclosure of Personal Information
We may disclose your personal information to:
- Service providers who assist us in delivering our services (e.g., payment processors).
- Legal authorities if required by law.
- Third parties with your consent.
6. Storage and Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes:
- Using secure servers and encryption where appropriate.
- Regularly reviewing our security practices.
7. Accessing and Correcting Your Personal Information
You have the right to request access to your personal information held by us and to request corrections if it is inaccurate or incomplete.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes.
9. Contact Us
For any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
support@towyingservice.au